Parloa builds service agents customers want to talk to
Parloa leverages OpenAI models to power scalable, voice-driven AI customer service agents, enabling enterprises to design, simulate, and deploy reliable, real-time interactions....
Parloa leverages OpenAI models to power scalable, voice-driven AI customer service agents, enabling enterprises to design, simulate, and deploy reliable, real-time interactions....
Reinforcement learning with verifiable rewards (RLVR), due to the deterministic verification, becomes a dominant paradigm for enhancing the reasoning ability of large language models (LLMs). The community witnesses the rapid change from the Proximal Policy Optimization (PPO) to Group Relative Policy...
Many operations on sensory data -- comparison, memory, retrieval, and reasoning -- are naturally expressed over discrete symbolic structures. In language this interface is given by tokens; in audio, it must be learned. Existing audio tokenizers rely on quantization, clustering, or codec reconstructi...
How OpenAI runs Codex securely with sandboxing, approvals, network policies, and agent-native telemetry to support safe and compliant coding agent adoption....
OpenAI expands Trusted Access for Cyber with GPT-5.5 and GPT-5.5-Cyber, helping verified defenders accelerate vulnerability research and protect critical infrastructure....
"OncoAgent: A Dual-Tier Multi-Agent Framework for Privacy-Preserving Oncology Clinical Decision Support"...
Symbolic music datasets with matched scores and performances are essential for many music information retrieval (MIR) tasks. Yet, existing resources often cover a narrow range of composers, lack performance variety, omit note-level alignments, or use inconsistent naming formats. This work presents P...
Microsoft Research is excited to release an open dataset of approximate transmission topology of the U.S. power grid derived from publicly available data. The ability to study transmission-level power grid behavior is essential for modern power systems research. Analyses of congestion, transmission ...
Optimizers play an important role in both pretraining and finetuning stages when training large language models (LLMs). In this paper, we present an observation that full finetuning with the same optimizer as in pretraining achieves a better learning-forgetting tradeoff, i.e., forgetting less while ...
Retrieval-augmented agents are increasingly the interface to large organizational knowledge bases, yet most still treat retrieval as a black box: they issue exploratory queries, inspect returned snippets, and iteratively reformulate until useful evidence emerges. This approach resembles how a newcom...
Despite the growing popularity of Multimodal Domain Generalization (MMDG) for enhancing model robustness, it remains unclear whether reported performance gains reflect genuine algorithmic progress or are artifacts of inconsistent evaluation protocols. Current research is fragmented, with studies var...
EMO: Pretraining mixture of experts for emergent modularity...